Select Salesforce for Outlook and make sure it is enabled.Click on Salesforce for Outlook and make sure it is enabled.On the Classic client, click on your name.Confirm Add Email is enabled for Outlook Configuration In the Customize the Ribbon window, select the default tab that you want to reset to the default settings.Ĥ. Next, click on Reset all customization.Īlternatively, you can also reset only the selected tab.In the Customize the Ribbon window, click on Reset.It can be imported by the users if required. You can export the current customization to a file.Relaunch the client and check for any improvements.Make sure the Active box is check for “ My Email to Salesforce”.On the Lighting client, click on the User icon.Email to Salesforce and make sure the Active box is checked.Select Setup and go to Email Administration.On the Classic client, click on the Users Name.New to Outlook? Check out the best 10 Outlook features for new beginners.Ģ. These steps are only required if the Salesforce for Outlook add-ins are disabled. Restart Salesforce for Outlook and Outlook clients and check for any improvements.Close Salesforce for Outlook and Outlook clients.Make sure that the “ Salesforce for Outlook Add to Salesforce Toolbar” and “ Salesforce for Outlook Side Panel” options are checked.Again from “Manage:” menu, select “ COM Add-ins” and click GO.Select anything with Salesforce in the name and click Enable.At the bottom, select “ Disabled Items” for the “Manage:” option.Right-click on the Clipboard ribbon and select the “ Customize the Ribbon” option.Launch Outlook client and click on New Email.What can I do if Salesforce button is missing in Outlook? 1. In this article, we have listed a couple of troubleshooting tips to help you find the Salesforce button in Outlook. However, there can also be other reasons for this problem.

This issue can occur due to the new Side Panel and disabling the feature can fix the issue.

As a result, the old Add Email button has been relocated and many users have reported that the Salesforce Add Email button is missing from Outlook. Home › Fix › Fix: Salesforce Add Email button not showing in OutlookĪfter the recent Salesforce for Outlook updates, the side panel has been added.

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